Smart LYZ, a Shenzhen-based company focused on developing AI technology and smart hotels, opened the first ever fully automated hotel in Chengdu, Sichuan.
Smart LYZ is a perfect blend of technology and hospitality. The hotel is nothing short of heaven for those who are tired of clueless hotel staff, saving them the burden of unmans interaction right from check-in to check-out.
Although there are no security guards employed by the hotel, it is not something to worry about. Anyone who has not apllied for a stay at the hotel will not be allowed to enter the premises. Applicants need to verify their mobile number at the entrance without which they are not aloowed to enter.
The hotel has no front desk for check-in. Instead, a robot will guide you through the check-in process and will escort you to your room.
Guests don't have to interact with a single human member of staff if they don't want to.
Travelers can book a room through Smart LYZ's Wechat website, check in through a facial recognition machine, unlock the door with a given passcode or through its mobile app and finally, check out by pressing a button on the app.
A robot will guide lost guests to their rooms, which are equipped with motion sensors.
Ordering food to your room at the Smart LYZ hotel is a little different from the normal room service. The hotel has robots that carry food or any other requests made by the hotel guests till their room.
"Most of the requests from our guests can be fulfilled by our 24-hour online customer service," said Than Li, the chief operating officer of Le Yi Zhu.
"When the guests have special needs, like when they're feeling unwell or other unexpected scenarios, they can request manual assistance, too."
The company has since added two more automated hotels in Shenzhen and it plans to build 50 more within this year.